Okadoc Case Study – Department of Health (DOH) Abu Dhabi

🚫 Challenges

Okadoc was tasked with developing an HIS/EMR aggregator across Abu Dhabi’s healthcare ecosystem. The goal: unify a complex, fragmented system of providers and health data, while ensuring privacy, compliance, and seamless integration — all to power the Sahatna app.

🔧 Services Provided

• Patient Experience
• Strategy & Digital Transformation
• IT Development & Engineering
• Telehealth
• Omnichannel Communication
• Training & Onboarding
• Change Management

🚀 Solutions Deployed

• Patient Engagement Platform
• Hospital Efficiency Platform
• Digital Front Door
• Video Consultation Platform
• HIS/EMR Integration
• Mobile App Development

🌟 Outcomes

The project enabled the launch of the Sahatna app at GITEX 2024, offering unified access to healthcare services, records, and genomic reports across Abu Dhabi. Over 60% of providers are connected, improving convenience, health outcomes, and provider efficiency — aligning with the emirate’s goal of a smart, patient-centric ecosystem.